If you need to speak to someone at PSI about rescheduling your exam, contact them directly at +1-833 -518-7459. If you have questions about applying for or scheduling your CEN exam, call +1-877-302-BCEN.
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Candidates who fail to cancel and reschedule within these guidelines or do not show for their appointment will forfeit the full exam fee.There are no reschedule/cancellation fees for candidates who cancel and reschedule your appointment more than 48 hours prior to your scheduled appointment time (this is calculated based on the time zone of the testing center where you have an exam scheduled or the location of live remote proctoring) AND you are still within your 90-day eligibility window.Please note: You cannot walk in to sit for an exam it must be scheduled. We encourage you to schedule your date to sit for the exam promptly, as test center seat availability is on a first-come, first-served basis.You must schedule and sit for your CEN exam within your 90-day testing window, which you will receive upon completing your CEN application.For current information on scheduling your exam and PSI’s testing policies surrounding COVID-19, please visit our Coronavirus Updates page.Your exam will be scheduled through PSI, the company that administers the exams, and may be scheduled at any of their testing locations worldwide. You may see CEN test dates for test centers and Live Remote Proctoring to schedule your exam once you have received your exam eligibility email. Mail applications can take up to four weeks to process, and you will be unable to schedule until you receive your exam eligibility email. Note: Online application and payments are processed immediately and will enable you to schedule your exam on the day of application. Mail this, along with your check payable to BCEN, to BCEN, c/o Foster Results, 1950 E Greyhound Pass #18-367, Carmel, IN 46033. *If using a voucher number, you will need to have the voucher number when you schedule your exam.īy mail: Complete your application and print your Confirmation of Form Completion. Online: Use a credit card number or a prepaid voucher number* to submit your payment along with your application for instant processing. You will fill out your application online, but before you can schedule your exam, you’ll need to pay for it in full. Once you’ve read and understand the CEN eligibility requirements, you’re ready to complete your application.